March 18, 2016

Hyundai's 5-Year Unlimited Mileage Warranty is an Industry First


Some say “walang forever.” For Hyundai, three years of warranty are not enough; even 4ever isn’t enough.  Walang 4ever, because with Hyundai, there’s something even better: a 5ever, with Hyundai’s 5-Year Unlimited Mileage Warranty coverage.

Hyundai Asia Resources, Inc. (HARI), the official distributor of Hyundai automobiles in the Philippines, once again pushes boundaries when it comes to giving Filipinos the most brilliant motoring experience possible. This is especially true in the area of warranty programs.

In 2007, HARI redefined the standard of after-sales and warranty coverage when it introduced the 5-Year Warranty—an industry “first” that broke the boundaries of the usual 3-Year warranty offered by most brands.

Fast forward to 2015, HARI went on to surpass its own warranty program by launching another industry first: the 5-Year Warranty program with Unlimited Mileage coverage.

Hyundai owners can now drive all they want without fear of losing the after-sales security within their warranty period on account of excessive mileage because the previous 100,000-kilometer cap on the warranty clause has been removed. This upgraded warranty program is testament to the high quality of Hyundai cars, while giving Hyundai owners added value and greater peace of mind.

Under HARI’s 5-Year Unlimited Mileage Warranty program, items such as the car’s electronics or components related to electrical systems, powertrain, DCT (dual clutch transmission), and body and paint are covered for 5 years with unlimited kilometers. Car batteries are covered for two years (24 months) or 40,000km; audio system: two years (24 months) or 50,000km; and suspension system: five years or 100,000km.  Parts warranty coverage is also included for one year (12 months) or 20,000km.

Moreover, with the additional two years, customers get huge savings on costs incurred for parts replacement on the four and fifth years of car ownership. For parts or components that tend to break down during the said period, the 5-Year Unlimited Mileage Warranty covers replacement costs. Coverage however is granted if the owner strictly adheres to the provisions of the warranty program, especially those stipulated for regular Preventive Maintenance Service (PMS) check-up and use of Hyundai Genuine Parts.

The advantages do not end there.  Backed by support from HARI’s 40-strong nationwide dealership network that offers comprehensive after-sales, genuine parts, and customer relationship assistance at every strategic location, you’re guaranteed to receive Hyundai’s signature care right where you are.

With the promise of great value to the customer, the implementation of the 5-Year Unlimited Mileage Warranty program meets if not surpasses its own record in breakthrough warranty coverage. HARI’s 99 percent rating in warranty claims and approval more than meets the criteria to deliver this game-changing warranty program to Hyundai owners in the Philippines.

“We see it’s what customers want. Gusto nila pang-matagalan. The Unlimited Mileage Warranty program is proof to our untiring commitment to open new possibilities for the customer and the industry. It is our pride to once again be a pioneer in providing a new, value-filled car warranty program,” said HARI President and CEO Ma. Fe Perez-Agudo.

The 5-Year Unlimited Mileage Warranty program covers all Hyundai cars bought from an authorized Hyundai dealer from December 1, 2015 onwards. Visit a Hyundai dealer near you to know more about the 5-year Unlimited Mileage Warranty.

12 comments:

  1. Is HARI selling the Veloster locally?

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  2. This is a scam. Read the fine print. Read up on complaints from hyundai forums. Napakadaya ng hyundai when you claim on the warranty. Babawiin lang nila yan sa over the top pms schedule and cost.

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  3. Kahit na unlimited pa yan, a bad service is a bad service.

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  4. Cheap korean cars selling at more than japanese cars. Read again... 1yr warranty sa parts.

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    1. So, what part/s of Hyundai vehicles are covered by the 5 year warranty?

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  5. i have been a victim of this twice over.. i used to own a 2011 hyundai starex... 2010 hyundai tucson and 2011 hyundai sonata..i sold all of this last year 2015... everytime may i claim ka na within 5 years.. they will tell you that hindi kasali yan kasi the spare parts is ganun ganun... useless to explain ... binenta ko na lahat hyundai ko.. never again bibili ako except siguro pag lumabas yang Sta. Cruz

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  6. Just goes to show, Korean cars are all style and no substance. Maganda nga itsura nila pero sa reliability wala pa din.

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  7. You guys misunderstand. What I said this whole "warranty" thing is a scam. Im not saying Hyundai sells substandard cars or that their cars break down. What Im saying is that they fool buyers into thinking that the "warranty" will cover all problems that may arise form the vehicle. When in fact if you read the fine print its not really the case. Most parts that do break down (be it from japanese, german or korean makers) are not covered if it falls under "wear and tear" items. Its all just a gimmick. Im not telling you to stay away from Hyundai, they actually build good cars but dont buy just because of some stupid sales bullshit 5yr whatever warranty.

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  8. baka with the activation of the Philippine - Korean Free trade agreement mas mabigyan tayo ng HARI ng mas magandang o lowered pricing sa mga sasakyan nila. sobrang mahal kasi ng producto nila tapos ang ibigay yung mga low end products nila. very good example ay ang Sta. Fe

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  9. I bought a starex last 2011. On 2014 nasira ang clutch. To think 11,000 km pa lang ang tinakbo. Hindi daw covered ng warranty. Pinalitan nila ng parts hindi pa rin nila maayos. 4x ako pinabalik balik sa casa kasi hindi nila maayos kahit bago na ang parts. I paid almost 40K para sa parts at palpak nilang trabaho.

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  10. ask ko lang po.. i bought a hyundai eon last june 2013.. sometime this year nag complain na ako sa aircon dinala ko sa casa.. same day nakuha ko naman pero binalik ko po ulit kc hilaw pa din ang lamig na nilalabas nung aircon.. this november wala na talaga lamig.. pinasok ko po sa casa november 16 hanggang ngaun po december 9 nasa casa pa din po.. kapag nag follow up po ako palagi sinasabi under review pa daw kc sabi nila 5 year warranty DAW baka daw pasok pa sa warranty.. may time na wala man lang sila feedback sa amin kung ano na status puro under review lang sinasabi.. yesterday sinabi hindi na daw kasama sa warranty kc hindi daw kami nagpa 20,000km check up.. valid po ba yung reason nila.. for me to wait for 3 weeks only to be told na hindi kasama sa warranty.. kapag i pull out magbabayad pa din kami 11,200 kc binaklas daw.. on top of that yung evaporator daw available in the amount of 8,800.. good news pa daw kc available yung evaporator..so to sum it up i will pay P 20,000.. sana pinagawa ko na lang sa labas.. wala din pala silbi ang warranty nila

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