In a bid to improve and streamline the processing of inquiries and concerns on vehicle sales, spare parts, and service, Sojitz G Auto Philippines (SGAP), the local distributor of Geely in the country has launched its Customer Care Hotline.
“We truly recognize the importance of providing valuable service to our customers. This is why greater efficiency in customer service management is what we are aiming for,” SGAP President & CEO Yosuke Nishi said.
“As a young brand that’s striving to make a significant mark in the Philippine automotive industry for the long haul, our main goal is to provide a more seamless and customer-centric management system to gain more positive customer experiences,” Nishi added.
For the past two years, SGAP’s network has been growing exponentially. In fact, Geely Philippines is ending 2021 with 24 operational dealerships nationwide. The newly-created hotline is eyed to meet the increasing customer demands that also goes with the network expansion.
SGAP’s Customer Care Hotline will be open to receive calls from Monday to Saturday, 8 AM to 5 PM (including Holidays). Customers may call +63 2 8 332 5399 or +63 2 8 332 5441, and +63 917 835 8218 (during Holidays only).
Queries and concerns may also be emailed to customer.care [at] geelyph.com.
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