Aside from awarding its best performing dealers, Honda Cars Philippines (HCPI) also recognized its most skilled and well-trained service associates at their annual Dealer Conference.
Through their 23rd National Skills Contest (NSC), Honda allowed their dealer service associates to showcase their skills that are in line with global best practices designed to elevate service quality. This allows HCPI to achieve superior customer satisfaction in after-sales service at the same time enhance the pride and joy of dealer service associates through the regional and global benchmarking of after-sales service processes.
The following dealer associates were declared as winners under the seven categories:
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- Rommel Cruzante / Elario Cepcon – Honda Cars Manila Bay
- Jonrex Suarez / Morhell Lorilla – Honda Cars Pasig
- Marc Anthony Tuazon / Ederick Mitch Macarilao – Honda Cars Makati
- Froilan Lacsamana – Honda Cars Manila Bay
- Arnel Joyosa – Honda Cars Alabang
- Samuel Langcay – Honda Cars Quezon City
- Benjie Alegria – Honda Cars Pangasinan
- Naser Pescador – Honda Cars Quezon City
- Antonio Balin – Honda Cars Cavite
- Danilo Palisoc Jr. – Honda Cars Quezon City
- Jose Jimenez Jr. – Honda Cars Quezon City
- Jayson Clores – Honda Cars Manila
- Elijah Villan – Honda Cars Makati
- Ornilon Alcantara – Honda Cars Alabang
- Enrique Oña – Honda Cars Alabang
- Jeson Villamor – Honda Cars Mandaue
- Jonathan Simbulan – Honda Cars Alabang
- Danica Garado – Honda Cars Batangas
- Anna Rose Estarija – Honda Cars Manila Bay
- Anna Lyn Odulio – Honda Cars Shaw
- Sarah Jessica Mariano – Honda Cars Marcos Highway
HCPI President, Mr. Masahiko Nakamura expressed gratitude for everyone’s hard work, and confidence in the capabilities of the Honda dealership network.
“We at Honda Cars Philippines Inc. are grateful for your efforts to ensure superior customer satisfaction in sales and after-sales services. Last year’s achievements, including sales of almost 14,000 units, reflect your dedication. Let’s keep the momentum going, maximize Honda’s advanced product technologies, and build on the after-sales improvements we have been working on. Through these, we can help realize a higher level of safety and reach out to more customers,” said Mr. Nakamura.
Probably better to avoid the best SA. You might end up being (con)vinced into getting the most number of extra services and various optional car 'treatments' that would make your car run much better than before.
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