Bermaz Auto Philippines (BAP), the exclusive distributor of Mazda vehicles and parts in the country, formally inaugurated Mazda C5 Pasig, its newest dealership in the Philippines, and the first to reflect the new Mazda Japanese Premium dealership corporate design direction.
Mazda, known for vehicles with evocative styling and emotionally-charged driving dynamics, is introducing the complementing dealership design. The Japanese Premium dealership concept features an open scheme floor plan for a new level of business transparency with a look and feel enhanced using natural materials.
“The new design is meant to embody the overall spirit and direction of the brand and its customers—translating the sophisticated design of our award-winning vehicle lineup into the car buying process. To be certain the design concept was implemented to Mazda Japan Design Concept, the project architect visited Mazda’s flagship store in Takadanobaba in Tokyo. By offering an experience customers naturally want to seek out, Mazda can deliver a premium experience that customers expect and deserve,” says Steven Tan, President and CEO of Mazda Philippines.
Moving from its location along Connecticut Street in Greenhills, San Juan, Mazda C5 Pasig is located on E. Rodriguez Jr. Avenue corner Carlos J. Caparas in Barangay Ugong in Pasig City. Mazda C5 Pasig is operated by Inchcape Philippines—the joint-venture between the leading luxury vehicle distributor, CATS Group of Companies, and UK-based Inchcape.
Mazda C5 Pasig is built on a 2,343 square meter area, ideal for a display of up to six Mazda vehicles in its showroom. It includes six service bays, enabling the dealership to offer Preventive Maintenance Service (PMS) and general job and repair services.
The strategic location of Mazda C5 Pasig will allow Mazda customers to enjoy an industry-first and still industry-exclusive aftersales experience that includes a 5-year free service plan. This covers the cost of periodic maintenance for parts and labor at either 6-month or 10,000-kilometer intervals, for up to 5 years or 100,000 kilometers, whichever comes first. This is an added benefit on top of the 3-year bumper-to-bumper warranty that is included with every new Mazda vehicle.
“The opening of Mazda C5 Pasig represents the next chapter in our partnership with Mazda Philippines. As one of the pioneering dealership groups to carry Mazda, we have seen the brand and its vehicles move up to the premium space. Befitting Mazda’s Japanese Premium philosophy, we are committed to offering a world-class experience to our customers,” says Francis Jonathan C. Ang, Chief Operating Officer of Inchcape Philippines.
Mazda C5 Pasig is now open to serve Mazda customers. The showroom is open Mondays to Saturdays, 8 AM to 6 PM for Sales and 8 AM to 5 PM for Service.
Customers may contact Mazda C5 Pasig through the following numbers: Sales +63 2 8722 1102 Loc. 131 and 132 / Mobile No.: +63 917 844 1699; Service: Office No.: +63 2 8722 1102 Loc. 101 and 102 / Mobile No.: +63 917 863 2682; Customer Service Mobile No.: +63 920 904 6514.
Got any idea on when can we expect the 2024 Mazda 3 and CX-30?
ReplyDeleteHopefully with the new partners, we don't have to wait 4 to 6 months for parts to arrive. Jeesh.
ReplyDeleteDon’t hold your breath, dear friend. If its like that with Mercs under CATS, what more with Mazda under them?
DeleteFormer location of Peugeot Pasig
ReplyDeleteEDI and Astara left that place.
Subaru Pasig is beside that dealership
Its no secret that both Subaru and Mazda's said showrooms are also beside that of Toyota there, in fact Toyota already owns shares in Mazda and Subaru (if you also include Isuzu and Suzuki) so that means with three of their showrooms now located in one locations means it keeps the Toyota family to be in company.
DeleteSeriously, those showrooms are also next to that of Nissan with just a step away from there, in fact Nissan previously owned Subaru (1968-1999) but also Nissan did supplied half of its technology to Mazda's vehicles in the past — if you own a 2005 model Mazda Tribute in automatic then when you take those transmissions out of them you could also find out that these automatics were also developed by Nissan via JATCO.
This dealer has really bad customer service! Multiple times I always struggle to schedule a PMS for my car, which is a basic thing to do for an office. They always say they are busy with customers at the moment you call and pass the phone to the Sales team answer. It is a simple secretarial thing and they can always hire someone to receive calls for scheduling. They also refuse to accept walk ins for service making the situation even more complicated. Beware of purchasing a Mazda vehicle from them.
ReplyDeleteIf you don't mind, can you help us by providing information that is useful to improve the customer service. These feedback are very valuable. our email is customer.service@mazda.ph. Is the dealership in this reference to the new Mazda C5 or the previous Mazda Pasig? Thank you very much in advance. Steven Tan, Mazda.
ReplyDelete