Ford Philippines recently recognized its top dealer partners in sales, service and customer experience during the 2024 Ford Dealer Convention.
The awards were divided into Sales, Service, and Customer Experience (CX) categories, honoring teams and individuals who have excelled last year. The Sales category recognized individuals and dealer teams who have sold the most number of Ford vehicles, while the Service category honored individuals and dealer teams who have delivered excellent after-sales service in the areas of warranty, parts, accessories, and extended service business. The CX category recognized individuals and dealer teams for their achievement of customer satisfaction scores in sales and service.
“We would like to congratulate our outstanding dealer employees and teams for their excellent performance that greatly contributed to the success of Ford Philippines last year,” says Mike Breen, managing director, Ford Philippines. “We hope that these accomplishments will further inspire and motivate the rest of our dealer community to continue delivering a great sales and service experience to our customers.”
Sales Category
Top 5 Retail Sales Consultants (Metro Manila)
- Top 1: Justine Faith Lim, Ford Global City
- Top 2: Maria Corazon Espinosa, Ford Quezon Avenue
- Top 3: Mercy Jen Lecita, Ford Commonwealth
- Top 4: Maria Cristina Avila, Ford Manila
- Top 5: Jhocelynne De Castro, Ford Balintawak
- Top 1: Rolan Orias, Ford Baliuag
- Top 2: Kim Rimmrol Martinez, Ford Baliuag
- Top 3: Don Hillary Van Gutierrez, Ford Pampanga
- Top 4 (tie): Jamie Marie Flores, Ford Iloilo and Joseph Lindslee Ruta, Ford Davao
- Metro Manila: Ford Alabang
- Provincial: Ford Davao
- Metro Manila: Ford Global City
- Provincial: Ford Pampanga
Top Selling Dealer
- Metro Manila: Ford Global City
- Provincial: Ford Pampanga
Service Category
- Warranty Processor of the Year: Sosil Gayol, Ford Dumaguete
- Top Selling Dealer for Accessories: Ford Global City
- Top Selling Dealer for Extended Service Business: Ford Global City
- Metro Manila: Ford Marikina
- Provincial: Ford Surigao
- Metro Manila: Ford Alabang
- Provincial: Ford Sta. Rosa
Top Customer Experience Index Performance – Sales
Top Customer Experience Index Performance – Service Advisor: Ruffa T. Maninantan, Ford Alabang
Top Fix It Right The First Time Performance Junior Technician: Bryan Cadenas, Ford Alabang
- Metro Manila: Ford Otis Manila
- Provincial: Ford Ormoc
- Metro Manila: Ford Alabang
- Provincial: Ford Sta. Rosa
Top Customer Experience Index Performance – Service Advisor: Ruffa T. Maninantan, Ford Alabang
Top Fix It Right The First Time Performance Junior Technician: Bryan Cadenas, Ford Alabang
Top Fix It Right The First Time Performance Master Technician: Ralph Rosin, Ford EDSA
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