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December 20, 2024

Here Are The Best Service, Parts Personnel Of Hyundai Motor PH In 2024


Hyundai Motor Philippines Inc. (HMPH) concluded its second Hyundai Service and Parts Skills Championship with 37 candidates—27 from Service and 10 from Parts—from Hyundai dealer groups across the country.

The competition covers a set of criteria from two major divisions. First, the Service Division, which allows HMPH to select its top performing technician to represent the country in the 15th World Skills Olympics (WSO) held in South Korea. And second, the Parts Division, marking the first time HMPH is running this Division.

Japhet Almendras from Hyundai Batangas City who has been servicing clients at the dealership since 2019, was awarded as the overall winner for Service, completing each category with the highest score. While Mary Rose Hermoso of Hyundai Manila Bay received the highest score for the Parts Division.

The Service Division required candidates to complete both theoretical and practical assessments on select Hyundai models. They were evaluated based on four diagnostic areas: Engine, Component, Electrical, and Chassis. Within specified time limits, each had to successfully analyze and troubleshoot the designated units. This multi-round format replicated real-world automotive challenges, testing both their technical knowledge and their ability to perform under pressure. While under Parts Division, elimination was conducted where 23 personnel underwent online and practical evaluation that assessed their knowledge and expertise. 10 participants advanced to the finals and competed for the championship.

The winners of both divisions are as follows:
  • Service Division
    • Champion – Japhet Almendras, Hyundai Batangas City
    • 1st Runner Up – Dave Ann Louie Chou, Hyundai Las Piñas
    • 2nd Runner Up – Michael Enilog, Hyundai Bacolod
  • Parts Division
    • Champion – Mary Rose Hermoso, Hyundai Manila Bay
    • 1st Runner Up – Daniel Umali, Hyundai Cainta Rizal
    • 2nd Runner Up – Michael Bernardo, Hyundai Baliuag Bulacan
“At Hyundai, we put all our efforts to provide customers with the best Aftersales service. Our sincere commitment for customer-oriented service is written in ‘Hyundai Customer Promise’ – we always consider each customer a valuable driver and strive to satisfy our customers by offering excellent services. The learnings shall not end in the corners of this room. We hope that we continue to strive towards innovation and use our platform, skills, and talents, in doing the right thing for humanity,” according to Mr. Young Uk Ko, HMPH Directing Coordinator for Aftersales.

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