New NAIA Infra Corp. (NNIC), the new operator of the Ninoy Aquino International Airport (NAIA), has officially opened a centralized hub for ride-hailing services and metered taxis operated by JoyRide at Terminal 3—NAIA’s busiest terminal just in time for the peak Christmas travel season.
This new facility is designed to reduce curbside congestion, improve traffic flow, and enhance the passenger experience. Grab Philippines, the country’s leading ride-hailing platform, is the first operator to transition to the facility.
Located within the multi-level parking building at Terminal 3, the 6,000-square meter hub features 401 parking slots, 18 loading bays, and dedicated lanes for TNVSes, along with multiple entry and exit points to ensure seamless traffic management.
Accessing the TNVS hub is simple. After exiting the baggage claim area to the arrivals area, head right and go straight. Look for the signs that say Multi-level Parking. You will pass a Burger King on your right, continue straight and exit towards the parking. The TNVS hub is on the first floor of the multi-level parking building.
“With a centralized hub and diverse transportation options, we are bringing more order and efficiency to the airport. This is part of our commitment to making travel smoother and stress-free for every passenger,” said NNIC General Manager Lito Alvarez.
Grab Philippines began its full-scale operations at the hub on December 8, setting the stage for other operators to follow. “We commend the NNIC for their vision to create a better and more efficient airport experience for passengers. As the nation’s leading ride-hailing platform, Grab is proud to be the first to transition to this centralized station, setting the standard for all TNVS operators. We are committed to working hand-in-hand with NNIC to ensure a smooth transition for our passengers and driver-partners and to enhance the overall airport experience for all travelers,” said Grab Philippines Country Head Ronald Roda.
He added, “This initiative is a game-changer not just for Grab drivers but for all ride-hailing drivers operating at NAIA Terminal 3. As a platform that represents and supports the livelihood of TNVS drivers across the country, Grab is proud to lead this effort alongside NNIC to elevate the experience for both passengers and drivers.”
JoyRide will start its operations on December 10 bringing its app-based rides and Super Taxi fleet to the hub.
“Our partnership with NNIC ensures passengers have access to both app-based rides and our dedicated Super Taxi fleet, making reliable transport available for everyone,” said Noli Eala, Joyride SVP for Corporate Affairs.
Angkas, through its four-wheeled ride service Angcars, will also join the facility, offering another seamless option for airport passengers. “Our collaboration with NNIC ensures that Angcars provides a seamless, safe, and reliable option for passengers. This initiative is a win for travelers, drivers, and airport efficiency alike,” said Angkas CEO George Royeca.
All three operators have committed to deploying dedicated airport pickup drivers to ensure faster and more efficient service during the busy holiday season.
Passengers without ride-hailing apps can also make on-the-spot bookings at dedicated lounges for Grab, JoyRide, and Angcars, located adjacent to the car park. Grab’s lounge, for example, provides a streamlined process for immediate bookings, ensuring accessibility for all travelers.
There are at least 25 press releases about this change just in time for Christmas. Yet not one article bothered to be professional and provide a route map to the new location. No one bothered to explain how a tourist with a disability will find or even access this NEW place without providing some directions on a map. Well done SM PR department.
ReplyDeleteWill add it in the article, but basically at the arrivals area (after baggage claim), head right (you'll see a Burger King on your right) towards the multi-level parking. The TNVS terminal is there.
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