As a mobile extension of a Ford dealership service lane, the MSV is equipped with advanced diagnostic systems and are loaded with Ford Genuine Parts and specialized tools, providing customers with a convenient option to have their vehicles serviced at specific locations, which could also include their own homes.

The MSV can perform a wide variety of services, which include Oil Change, Wiper Replacement, Multi-Point Inspections, Tire Rotations, Brake Services, Checking, Boosting and Replacement of Batteries, Replacement of parts such as filters, lamps, bulbs and fluids, Field Service Actions, and Vehicle Software Updating.

As a one-stop shop that brings dealership-quality service directly to customers, the MSV offers an experience that saves time and eliminates the need for customers to visit a Ford dealership, while getting topnotch service from highly-skilled Ford technicians.

“At Ford, we recognize that our customers lead busy lives and want convenience on their terms. At the same time, they see maintenance and service as essential elements of vehicle ownership. With the Mobile Service Vehicle, we’re bringing dealership-quality service directly to their doorstep,” said Pedro Simoes, managing director, Ford Philippines. “Ford owners can now experience convenient and expert servicing wherever needed, saving them time and ensuring that their vehicle remains in top condition.”

The MSV has seen successful roll-out in other markets globally like Thailand, India, South Africa, and Vietnam, delivering over 370,000 experiences in 2024 alone. With MSV, Ford managed to transform traditional servicing into a convenient, on-demand experience with dealers around the world testifying how the MSV has enhanced customer satisfaction and loyalty.

“The Ford Mobile Service Vehicle is more than a service. It’s our commitment to keep customers moving with confidence. With our fleet of Ford Mobile Service Vehicles, expert and quality vehicle care is now made easier, more accessible and definitely more convenient,” shares Joyce Laxamana, director, Ford Customer Service Division.

Ford owners can now schedule a service appointment with the MSV by contacting their nearest Ford dealership or visiting this link.